United Capital CEO

CEO, Graeme Carling: An open letter to the United Capital, Alliance Electrical and McGill teams

As we approach the end of our second week in lock-down I wanted to keep in touch, to reassure you that the business continues to move forwards and we are still giving 100% during these unprecedented times.

COVID-19 is the most catastrophic public health and economic crisis in living memory. There is no point sugar coating it. None of us have ever dealt with a situation as devastating and disruptive as this. We don’t yet know the long-term effects on the economy but we do know that many businesses will not survive this and some industries face being completely wiped-out.

Where you should take comfort, is in the fact that we have spent the past 12 months since we bought McGill and started this journey together, ensuring the business is more agile and more financially stable. As I have said to you all before, our collective efforts to rescue McGill from administration and revive it into a strong and profitable company, is a great story and real achievement, most companies who enter administration never return. What we have achieved in the past 12 months has prepared us to handle the uncertainty of this situation.

In December, we acquired Alliance, a solid, well-managed and driven business. Over the past few months it has been great working more closely with the team. You guys are hard-working and know how to get the job done.

In the weeks leading up to the eventual lock-down you all worked to ensure we stayed onsite and at work. This is important. We listened to Government advice, implemented all necessary and reasonable changes, but our customers will remember that we stood with them until we were told otherwise. In a time when we could have easily been distracted by the noise around us, we kept at it, doing what we could and we should all be proud of that.

I want to acknowledge the teams that have remained in place, available to deliver essential work for our clients. Our clients who look after vulnerable people or deliver services such as childcare, to allow key workers to continue to go to work. Thanks for continuing to do what you do, it is appreciated, by our team and by our clients.

Naturally, in crisis situations, difficult decisions need to be made. Our teams acted professionally, with understanding and, when the time was right, swiftly, to make the hard decisions which will protect the company long-term. The majority of our teams were furloughed, with a few individuals retained in post to support operations of the companies. It was the right decision, to protect the business, and make sure we can all return to work when this is over.

In times of hardship it is important to focus on what we can do. Myself, and the others that remain at work are working round the clock to secure the future of the business. We continue to push forward so all our companies are in a position to quickly and effectively return to normal, when the situation improves.

Whilst we are doing what we can, you should do the same. Take care of your families, stay safe and if you can, support others.

Take care, and I will see you all on the other side.